After more than 40 years of connecting people to what matters most, we're proud that UScellular® is now part of T-Mobile®.
Together, we're working to bring you a better network, more values, and great benefits.
What this means for you
Today, your UScellular account, including your plan and services, remain in place, and your local UScellular store stays right where it is, ready to serve you.
Network
As UScellular and T-Mobile come together, we're strengthening your network with more towers, expanded bandwidth, and a farther-reaching signal bringing you stronger performance.
Value
Stay connected across the U.S. with transparent pricing and the flexibility to manage your plan your way, without hidden costs or surprises. Plus, enjoy no early termination fees and no annual service contracts.
Benefits
Our combined network is better together giving you nationwide voice and data connection. Plus, you can take advantage of exclusive perks, like dining cash back and travel discounts--all included at no extra cost with your UScellular service.
*Best Mobile Network based on analysis by Ookla® of Speedtest Intelligence® data 1H2025. Ookla trademarks used under license and reprinted with permission.
GOT QUESTIONS?
General questions
We’re excited that UScellular is part of T-Mobile. Together, we’re working to bring you a better network, more value, and great benefits, including access to T-Mobile’s award-winning network and the same great service from your local UScellular team.
Behind the scenes, we’re already improving your network — expect stronger coverage and performance soon.
Starting mid-November 2025, UScellular stores will begin offering T-Mobile services to new customers, while continuing to fully support current UScellular customers.
December 2, 2025, UScellular customers will move to T-Mobile’s Terms & Conditions featuring:
No early termination fees – flexibility without penalties.
Transparent pricing and no annual service contracts, giving you more freedom and control.
Your plan, account, and My Account portal remain the same.
Starting December 2, 2025, your service will be subject to T-Mobile’s Terms & Conditions, which include no early termination fees and no annual service contracts.
You have time to prepare; your bill due date may shift by up to five days starting with your December bill. We’ll let you know the exact date soon.
Some older devices may need an update or replacement to stay connected, — if that includes yours, we’ll reach out with simple options and special offers.
Starting mid-November 2025, UScellular stores will begin offering T-Mobile plans and devices to new customers and will be able to help with serving existing T-Mobile Customers.
If you’d like to explore T-Mobile plans sooner, please visit a
T-Mobile location that can help you find the right plan that fits your needs while keeping your phone number.
Plan & Benefits
No. As a UScellular customer, your UScellular account, including your plan, services and support remain in place.
UScellular customers continue to enjoy perks like dining cash back, and travel discounts, all at no extra cost to you.
On December 2, 2025, your account and service will be subject to T-Mobile’s Terms & Conditions.
On December 2, 2025, all UScellular customers will transition to T-Mobile’s Terms & Conditions automatically through continued service use.
No early termination fees – flexibility without penalties.
Transparent pricing and no annual service contracts, giving you more freedom and control.
Behind the scenes, we’re already improving your network—expect stronger coverage and performance soon.
You now have perks like dining cash back and travel discounts, all at no extra cost to you.
Nothing changes with your account today. Your plan, services and support remain in place.
Your local UScellular store stays where it is, ready to serve you, as always.
Starting in mid-November, UScellular stores will begin offering T-Mobile services to new customers.
Your My Account portal will remain unchanged, so you can continue to manage your account or shop digitally.
If you’d like to explore T-Mobile plans sooner, we can help you find one that fits your needs while keeping your phone number.
No action is required on your part. Your plan, services, including promotions, and support remain in place.
No action is required on your part. Your plan, services and support remain in place.
There is no reason for you to make any changes to your account, and you can keep your plan or choose another UScellular prepaid plan if your needs change.
If you’re interested in switching to T-Mobile plans and services now, we can help find the right fit for you while keeping your UScellular phone number.
Phones & Devices
Most UScellular devices will continue to work normally, and you’ll soon benefit from expanded network on T-Mobile’s network at no additional cost.
If your device requires a software update or replacement to stay connected, we’ll reach out with simple options and special offers.
Most UScellular devices are compatible with the T-Mobile network. Some older devices may need an update or replacement to stay connected, — if that includes yours, we’ll reach out with simple options and special offers.
As a UScellular customer, you can still upgrade and activate new devices, or add lines, on your UScellular account just as you always have.
Customer Service & Stores
You can continue to use the same number that you’re used to, such as 888-944-9400 to contact a UScellular representative for assistance or dial 611 from your UScellular device.
When you call, an experienced customer service representative will be ready to assist you.
Yes, all UScellular retail locations remain open and ready to support you.
You can continue to visit your local UScellular store. Your store stays right where it is, ready to serve you, as always.
Starting mid-November 2025, UScellular stores will begin offering T-Mobile services to new customers, but existing UScellular customers should continue visiting their local UScellular store for account and billing support.
Starting mid-November 2025, UScellular stores will begin offering T-Mobile services to new customers, but existing UScellular customers should continue visiting their local UScellular store for account and billing support.
T-Mobile stores are not equipped to manage UScellular billing or account inquiries.
Billing & Accounts
Your bill due date may shift by up to five days starting with your December bill. We’ll let you know the exact date soon.
You don’t need to update your AutoPay.
If your bill due date shifts (by up to five days starting in December), your AutoPay payment timing will align with your new billing date.
We’ll send advance notice before any change takes effect.
No, the way you receive your bill, current rate plan and discounts remain unchanged.
If your bill due date shifts (by up to five days starting in December), your AutoPay payment timing will align with your new billing date.
We’ll let you know the exact date soon.
Yes! You can still add a voice line, change your plan, or upgrade devices on your existing UScellular account. However, as UScellular is now part of T-Mobile, new Home Internet service is offered through T-Mobile.
Your data remains protected under the UScellular Privacy Policy for now. You’ll be notified of any changes to the applicable Privacy Policy.
LIFELINE – EXISTING CUSTOMERS
Nothing is changing for you now; we will contact you with next steps and updates.
Network
Behind the scenes, we’re already improving your network — expect stronger coverage and performance soon.
Access to T-Mobile’s nationwide network remains available at no extra cost.
Absolutely! You will continue to have your current network as well as the expanded national network from T-Mobile.
We’re already improving your network — expect stronger coverage and performance soon.