Contact Us
Activations
Just received the device you ordered from
UScellular®?
Call UScellular at
800-766-9811 to activate your device.
Business and Government customers, please call
866-616-5591
to complete activation.
Be sure to follow the
manufacturer’s instructions provided with your device to prepare for
activation before calling. This may include installing a battery and a
SIM card.
Just received a replacement device from a
warranty or Device Protection + claim? Call
800-766-9811
to update your account and activate the device.
Payments
We offer many
Payment Options to allow
you to be in control of how and when your bill is paid.
Our customers who receive a monthly bill can use any of these options:
- My Account
- Quickpay
- Dial #PAY (#729) or 877-890-8722 from your UScellular phone
Our Prepaid customers have these options available:
- Prepaid My Account
- Quick Refill
- Dial #ADD (#233) or 877-760-1840 from your UScellular phone
Billing
We’ve shared answers to our most frequently asked billing questions here:
Here’s how to contact support:
-
By Phone
- Call 611 from your UScellular® phone
- Call 888-944-9400 from any phone
-
Hours:
-
8 a.m. – 9 p.m. local time
*West Coast until 8 p.m. local time
-
8 a.m. – 9 p.m. local time
- Online
- In Person
Ready to purchase a new product or plan over the phone?
Call 888-BUY-USCC ( 888-289-8722)
Hours:
- M - F: 8 a.m. – 9 p.m. CT
- Sat: 9 a.m. – 7 p.m. CT
- Sun: 10 a.m. – 7 p.m. CT
New Phone Activation Help
Call 800-766-9811
Business & Government Customers: call 866-616-5591
Activation calls must be made from a phone other than the device you’ve purchased.
Business support:
Call 888-BUY-USCC ( 888-289-8722)
-
In Person
- Talk to our team in store
-
By Phone
- Call 611 from your UScellular phone
- Call 800-819-9373 from any phone
-
Hours:
- Mon. - Fri.: 7 a.m. – 8 p.m. CT
- Sat.: 9 a.m. – 6 p.m. CT
- Sun.: closed
- Hol.: 9 a.m. – 7 p.m. CT
Need new plans or phones for your business?
Let our sales force help:
-
By Phone
- Call 866-USC-4BIZ ( 866-872-4249)
-
Hours:
- Mon. – Fri.: 8 a.m.–9 p.m. CT
- Sat.: 9 a.m.–7 p.m. CT
- Sun.: 10 a.m.—7 p.m. CT