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    QUESTIONS ON YOUR ORDER?
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    View Our Shipping Options

    Activations

    Just received the device you ordered from UScellular®?
    Call UScellular at 800-766-9811 to activate your device.
    Business and Government customers, please call 866-616-5591 to complete activation.

    Be sure to follow the manufacturer’s instructions provided with your device to prepare for activation before calling. This may include installing a battery and a SIM card.

    Just received a replacement device from a warranty or Device Protection + claim?  Call 800-766-9811 to update your account and activate the device.

    My Account

    Through My Account, you will be able to complete these activities online whenever most convenient for you:

    • Upgrade devices
    • View and pay bills
    • Check usage
    • Change plans
    • Add new lines or services
    Log in to My Account

    Payments

    We offer many Payment Options to allow you to be in control of how and when your bill is paid.

    Our customers who receive a monthly bill can use any of these options:

    • My Account
    • Quickpay
    • Dial #PAY (#729) or 877-890-8722 from your UScellular phone

    Our Prepaid customers have these options available:

    • Prepaid My Account
    • Quick Refill
    • Dial #ADD (#233) or 877-760-1840 from your UScellular phone

    Billing

    We’ve shared answers to our most frequently asked billing questions here:

    • How to Read Your Bill
    • Questions on My Phone Bill
    • About UScellular Promotional Credits

    Technical Support

    Many technical support requests can be solved by power cycling your phone and confirming your device settings are correct. You can find steps for these actions in our device tutorials.

    Find Tutorials for your Device
    Search for a Quick Answer in Our FAQs

    Here’s how to contact support:

    • By Phone
      • Call 611 from your UScellular® phone
      • Call 888-944-9400 from any phone
      • Hours:
        • 8 a.m. – 9 p.m. local time
          *West Coast until 8 p.m. local time
    • Online
      • Chat
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      • Tweet Us
    • In Person
      • Talk to Our Team in Store

    Ready to purchase a new product or plan over the phone?

    Call 888-BUY-USCC ( 888-289-8722)

    Hours:

    • M - F: 8 a.m. – 9 p.m. CT
    • Sat: 9 a.m. – 7 p.m. CT
    • Sun: 10 a.m. – 7 p.m. CT

    New Phone Activation Help

    Call 800-766-9811

    Business & Government Customers: call 866-616-5591

    Activation calls must be made from a phone other than the device you’ve purchased.

    Business support:

    Call 888-BUY-USCC ( 888-289-8722)

    • In Person
      • Talk to our team in store
    • By Phone
      • Call 611 from your UScellular phone
      • Call 800-819-9373 from any phone
      • Hours:
        • Mon. - Fri.: 7 a.m. – 8 p.m. CT
        • Sat.: 9 a.m. – 6 p.m. CT
        • Sun.: closed
        • Hol.: 9 a.m. – 7 p.m. CT

    Need new plans or phones for your business?

    Let our sales force help:

    • By Phone
      • Call 866-USC-4BIZ ( 866-872-4249)
      • Hours:
        • Mon. – Fri.: 8 a.m.–9 p.m. CT
        • Sat.: 9 a.m.–7 p.m. CT
        • Sun.: 10 a.m.—7 p.m. CT

    Interested in becoming a supplier?

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